Contact Us

Contacting us during the UK coronavirus pandemic

Our London office is currently open with a skeleton staff. All other offices are closed for the foreseeable future. We ask that you do not send physical post to any of these offices during this time. 

For clarification on this, or if you have anything you need to contact us about, please either phone us or send an email.

Thanks for your understanding. Take care.

London office

2 America Square, London, EC3N 2LU
020 7377 4900
info@livingstreets.org.uk

Cardiff office

07714616589 (Tues-Thurs, 9am-5pm only)
wales@livingstreets.org.uk

Edinburgh office

The Melting Pot, 15 Calton Road, Edinburgh, EH8 8DL
0131 243 2645
scotland@livingstreets.org.uk

media Enquiries

Our media team can arrange spokespeople, interviews, comments, photos or case studies. 

Contact us during office hours on: 020 7456 9790 or email kathryn.shaw@livingstreets.org.uk.

Out of office hours media enquiries, please call 07545 209 865.

Students: we get lots of requests from students for interviews. We try our best to accommodate these but during busy campaigning periods we don't always have the capacity to be able to do so. We apologise for these occasions and hope you understand that the work of the charity needs to be prioritised. If you have a request, please email commsteam@livingstreets.org.uk with as much notice as possible.

Complaints procedure

Living Streets aims to provide high quality services and advice through our commercial and charitable work with beneficiaries, local groups and volunteers throughout the UK. We believe we achieve this most of the time. Sometimes, though, we do not get it right. We are committed to listening and learning.

If you have a complaint, please let us know. Our complaints policy sets out how you can contact us and how issues raised will be dealt with.

Complaints Policy